We are happy to refund any full price, unworn, unwashed merchandise if sent within 14 days of receipt of your on-line order . All items that are returned for a refund must have their original tags and packaging. The buyer must include a copy of the purchase receipt or order confirmation email with all returns. The buyer is responsible for any return shipping costs. Weruzo holds no responsibility for custom duty reimbursement in the case of international purchases.
All sales are final after 14 days of receipt of order.
Your return will be processed as soon as possible but please allow up to 30 days for your refund to be processed.
We hold the right to deny refunds if the merchandise returned does not meet our
return policy requirements.
At this time Weruzo is unfortunately unable to accept exchange requests. Please request a return and create a new order for the replacement item.
Please ensure that all returns are sent back in the original packaging provided and with return tags still attached. All Weruzo orders should be sent to the following address;
46 Langland Crescent, Stanmore, Middlesex, HA7 1NG, United Kingdom.