All orders are shipped from the United Kingdom.
We currently ship internationally.
Unfortunately, we cannot ship to PO Boxes.
As our products are made to order, shipping times will vary. For delivery times on Pre-Ordered items please view the individual product page where they will be noted.
Shipping costs will be automatically assigned to your order at the checkout and are dependant on the shipping country specified.
If your order is delayed, we will attempt to notify you via email or telephone.
When your order has shipped, you will receive a shipment confirmation email with the shipping tracking number. A signature will usually be required unless you specify otherwise.
Weruzo offers free return shipping for certain countries, to see the full list please click here.
All orders dispatched to addresses within the UK (excluding the Channel Islands) will be charged inclusive of UK VAT. Depending on the destination of your shipment, your order may be liable for import duty and/or local VAT/GST. Customs duty is not applicable for items shipped from the UK to any country within the EU.
VAT/GST is a government sales tax, which differs from country to country. It is charged on the supply of goods and will be calculated as a percentage of your total order value, including shipping and insurance costs as stated on your invoice.
Customs Duty is charged as a percentage of the total value of the goods.
Taxes and duties are not applicable to orders being dispatched to Australian addresses with a value of under 1000 AUD.
Weruzo is not responsible for any duties, taxes or customs fees associated with international orders, and you will be responsible for any such charges.
Our shipping partners will contact you to arrange for the payment of the import fees to clear your item(s) for delivery. Please contact the local customs bureau for any questions related to the import tax / duty fees levied by the country of import.
Please note the shipping fee of your order does not include any additional import duties, customs and local sales taxes levied by the country of import.
If you have any further questions please contact us at email@example.com